SMS Terms and Conditions

1. SMS Consent Communication:

The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.



2. Types of SMS Communications:

If you have consented to receive text messages from Dwelle Properties, you may receive messages related to the following:


  • Appointment reminders
  • Follow-up messages
  • Inquiries
  • Status updates
  • Maintenance requests
  • Scheduling


Example: "We received your maintenance request that your faucet is leaking. We will be sending our building engineer to make the repair tomorrow between 10:00 AM - 2:00 PM. Reply STOP to opt out of SMS messaging from Dwelle Properties at any time."


3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to maintenance requests, status updates on maintenance requests, and scheduling maintenance requests, etc.


Example: "Message frequency may vary. You may receive up to 10 SMS messages per week related to maintenance requests, status updates on maintenance requests, and scheduling maintenance requests From Dwelle Properties. Reply STOP to opt out."


4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.


5. Opt-In Method:

You may opt in to receive SMS messages from Dwelle Properties in the following way:

  • By submitting an online form


6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list by calling (312) 415 - 2129 or email us at help@dwelle.com


7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling (312) 415 - 2129 or email us at help@dwelle.com


Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


8. Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary