Privacy Policy
Effective July 14, 2025
At Dwelle, your privacy is a top priority for us. This policy outlines the information we collect, how we use it, and how we protect it, particularly when you choose to receive SMS/text messages from us. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
What We Collect
We may collect:
- Personal Information: Your name, email, and phone number when you sign up, contact us, or opt in to receive texts.
- Usage Data: IP address, browser info, and how you interact with our site.
- Transaction Info: Securely processed billing and purchase details.
How We Use Your Information
We use your data to:
- Provide and improve our services.
- Respond to inquiries or support requests.
- Process payments and send order updates.
- Send SMS/text messages if you opt in (e.g., confirmations, reminders, promotional messages).
Text Messaging Compliance (U.S.)
If you choose to receive SMS/text messages from Dwelle:
- Consent: By opting in, you consent to receive marketing or service-related texts. Message and data rates may apply.
- Frequency: You may receive recurring messages, depending on your interaction with us.
- Opt-Out: You can reply STOP at any time to unsubscribe, or HELP for assistance.
- No Purchase Required: Opting in to texts is not required to make a purchase.
- Third-Party Services: Texts may be sent through a trusted third-party messaging platform. Your phone number is never sold or shared outside of this purpose.
We comply with the Telephone Consumer Protection Act (TCPA) and
CTIA guidelines for responsible messaging.
Sharing and Security
- We do not sell your personal information.
- We may share data with trusted service providers (like SMS platforms or payment processors).
- We use encryption, secure servers, and limited access to keep your data safe.
Your Rights
You can:
- Access, update, or delete your personal info.
- Opt out of marketing emails or texts at any time.
- Request more information about how your data is used.
To make a request, contact us at
help@dwelle.com.
Updates
We may update this policy from time to time. Changes will be posted here with the updated date.
